arivonquelathas Logo

Privacy Policy

Your privacy and data protection rights with arivonquelathas

This Privacy Policy was last updated on March 15, 2025 and is effective immediately.

Information We Collect

arivonquelathas collects various types of information to provide our cash flow management services effectively. When you create an account with us, we gather personal details including your name, email address, phone number, and business information. Financial data such as transaction histories, account balances, and payment patterns are collected through secure integrations with your banking institutions and payment processors.

We also collect technical information automatically when you use our platform. This includes your IP address, browser type, device information, and usage patterns. Cookies and similar tracking technologies help us understand how you interact with our services and improve your experience over time.

  • Personal identification information (name, email, phone number)
  • Business and company details for service customization
  • Financial transaction data and banking information
  • Device and browser information for technical optimization
  • Communication records including support conversations

How We Use Your Information

Service Delivery

Your financial data enables us to provide accurate cash flow analysis, generate reports, and deliver personalized insights. We process transactions securely to maintain up-to-date financial overviews and help you make informed business decisions.

Platform Improvement

Usage analytics help us understand which features are most valuable and identify areas for enhancement. We analyze aggregated data patterns to develop new tools and improve existing functionality for all users.

We never sell your personal information to third parties. Any data processing is strictly limited to providing our services, ensuring security, and complying with legal obligations under Australian privacy legislation.

Data Storage and Security

Your information is stored on secure servers located within Australia, ensuring compliance with local data sovereignty requirements. We employ industry-standard encryption both in transit and at rest, using AES-256 encryption for sensitive financial data. Multi-factor authentication, regular security audits, and continuous monitoring protect against unauthorized access.

Access to your data is restricted to authorized personnel who require it for service delivery. All team members undergo background checks and sign comprehensive confidentiality agreements. We maintain detailed access logs and conduct regular reviews of data handling procedures.

  • End-to-end encryption for all data transmissions
  • Secure data centers with 24/7 monitoring
  • Regular security assessments and vulnerability testing
  • Strict access controls and authentication protocols
  • Incident response procedures and breach notification systems

Your Privacy Rights

Under Australian Privacy Principles, you have significant control over your personal information. You can request access to all data we hold about you, receive copies in a portable format, or request corrections to inaccurate information. If you no longer wish to use our services, you have the right to request complete deletion of your account and associated data.

Access and Portability

Request a complete copy of your data in machine-readable format within 30 days. We provide detailed reports showing all information categories we maintain and how they're being used.

Correction and Deletion

Update incorrect information through your account settings or contact our support team. Request complete account deletion with secure data wiping within 90 days of your request.

Third-Party Integrations

arivonquelathas integrates with various financial institutions, payment processors, and accounting software to provide comprehensive cash flow management. These integrations are governed by strict data sharing agreements that limit how third parties can use your information. We only share the minimum data necessary for each integration to function properly.

Banking data is accessed through secure APIs provided by authorized financial data aggregators who comply with Australian banking regulations. Payment processing partners are certified under relevant security standards including PCI DSS compliance. All third-party relationships are regularly reviewed to ensure continued adherence to our privacy standards.

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and meet legal obligations. Active account data is maintained while your subscription remains current. After account closure, we retain essential records for seven years to comply with Australian tax and business record requirements, then securely delete all remaining information.

Financial transaction records are archived according to Australian accounting standards. Personal identifiers are anonymized after two years of account inactivity, while maintaining necessary business records in de-identified format.

International Data Transfers

Your data is primarily processed within Australia. In limited circumstances, we may transfer information to trusted international service providers for technical infrastructure or support services. Any such transfers occur under strict contractual obligations ensuring equivalent privacy protection to Australian standards.

Cloud infrastructure providers are selected based on their compliance with international privacy frameworks and their ability to provide adequate protection for Australian personal information. We maintain data processing agreements that specify security requirements, access limitations, and return or deletion obligations.

Privacy Policy Updates

We review and update this privacy policy annually or when significant changes occur to our data practices. Material changes will be communicated through email notifications and prominent website notices at least 30 days before implementation. Continued use of our services after notification constitutes acceptance of updated terms.

Minor clarifications or administrative updates may be made without prior notice, though we'll update the effective date at the top of this policy. We encourage periodic review of this document to stay informed about how we protect your information.

Privacy Inquiries and Contact

For privacy-related questions, data access requests, or concerns about our data practices, please contact our Privacy Officer:

arivonquelathas Privacy Team
26/136 Marine Parade
Gold Coast QLD 4215, Australia

Phone: +61740521888
Email: privacy@arivonquelathas.com

We respond to all privacy inquiries within 5 business days and provide detailed responses within 30 days as required by Australian privacy legislation.